I can’t attend a session a client booked. What should I do?
Coaches should always arrange their availability for times when they know they can work with clients. Regularly unscheduling or canceling because of conflicts is unprofessional and detrimental to retaining clients.
If your schedule is variable, you can change your availability for each week by following the instructions here.
You should unschedule or reschedule a session with a client only in extreme situations when you cannot possibly attend the session. You must communicate the issue to a client and inform them that they can reschedule the session at their convenience. Learn how to unschedule a session with a client? or how to reschedule a session with a client?
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