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Welcome to Heck Yeah! Shortly before your session begins, please do the following:
- Go to your Sessions.
- Tap on your upcoming session, and you will see the session details.
- When it is time for the session to begin, the coach will start it. As soon as this happens, you will see a “Join Session” button appear on the session page. Tap “Join Session.”
Now your session has begun! To watch a video of this process, see the tutorial posted at the beginning of this article.
You will be charged as soon as your booking is paid, but we hold payment to your coach after the session time has passed to give you time to ensure everything is as expected.
If you realize you cannot attend a session or do not wish to continue training with a particular coach, you can cancel your session(s) and receive a 100% or 50% refund in the form of Heck Yeah credits. Learn more
Yes! When you create your account, Heck Yeah automatically detects your timezone so that all scheduled sessions are published to your calendar in the time zone you’ve set within your Account Settings. You can view and change your timezone in Account Settings.
So, if you see a session is scheduled for 4:00 PM, that means 4:00 PM wherever you are. Just make sure the clock on your device (smartphone, or tablet) is correct!
- Download the Heck Yeah Android app or iOS app.
- Go to our Coach Application and follow the instructions provided.
Visit our Help Center to get additional answers to your questions. Learn more
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